I'm most of the way through a book , Altered Carbon: which   is a science fiction detective novel.It seems that no matter what the future holds  there's always a cop just waiting to book you for  exceeding vertical speed limits and flying without a registration for the body you are in today.    Those might be nice problems to have but there are a few more pressing issues that I'd like to solve today and some of them are quite plausible  and practical  apart from one thing. 

The people.   

Of  late dealing with any form of customer " no" service  is getting so bad that a diary of interactions, phone logs, and oh hell let's just record the call ( legal In AZ   as long as one party agrees YMMV)  and use that.  Even with a proactive approach ,  there are companies that have been sent , and lost, the same information   four times. That is four paid items mailed  + all the time   taken.  Sadly they are a state sponsored monopoly so there's no need to provide any service since it's their courts they'll pursue you in.    The info on their screen defines a reality that most

A solution?

Maybe that's why I yearn for a future when   you can easily dump your  records,  calls,    proof from bank/ insurance company   per disputed transaction.  To date the only practical way I've seen to get any traction is  by capturing reality  slices and  playing them back.    I could use a voice operated recorder  a/v and  software that recognizes the key phrases to tag the pieces  which are possible today but it takes time.    No matter what you think  people that "only obey orders"  are now willing to take them from a machine.      That's makes the security theater that the fed is trying to impose with Real ID all the more amusing and dangerous.  The ID is only as good , if at all since maybe we should be attacking behaviors rather than  your ability to fill in forms ,  as the system that tells you  it's ok.  

A  better solution?

The libertarian in me wants this ID agency  to  be   many private entities.  ( can't just have one  duh!)    If I could engage a  third party clearing house that  would vouch that I'd paid my bill, provided paperwork and kept this all  in a manner that my mobile device could access I'd waste far less time.  Not a bad way to identify those that habitually "lose"  paperwork as an alternate revenue stream   which is something that it's hard to notice when distributed through the population, not so hard when you track thousands of payments from people paying you money to look out for them.    Until then  it's at a point where it's not  worth fighting  these idiots on anything other than principle since the  time in hours /  money  far outweighs being right.Even if it goes to class action ,and, you win...

Nothing! You usually win a discount against future purchases on those that wronged you. The state  gets to keep the fine, the lawyers go WHEEE! and  the company often benefits from the publicity  /  gets to market to all their old customers again as a penance       Amused?